Customer service myplans

If you have a Belgian e-ID and a smartphone with a Belgian SIM card, then itsme® is the best app for identifying you securely.

If you do not yet use itsme®, it's simple to install this digital ID via www.itsme.be  or via the page about itsme® on belfius.be.

 

You can use the itsme® app wherever you are to log in to MyPlansByBelfius simply and securely, as well as to many other applications, such as Tax-on-Web, MyPension and your health insurance fund. 

 

Secure

Your digital identity can only be used on your smartphone, with your telephone number and your installed itsme® app. This unique combination will allow access to no one but you.

 

Easy

Confirm your identity on your smartphone by entering your unique 5-digit itsme® code.

 

Where can you use it?

You can use itsme® for much more than just MyPlansByBelfius.  For the full list of itsme® partners, go to https://www.itsme.be/en/partners