Our sustainable strategy

ESG at the heart of everything we do

Sustainability is at the heart of our mission, which is: “Meaningful & Inspiring for Belgian Society. Together”. Guided by this mission, we have defined a clear strategy. In a nutshell: we want to inspire and equip our customers to achieve their sustainability aims and ambitions. And, together, to have the greatest impact possible. On the one hand, we always do what we say we’ll do (“walk the talk”): We make the maximum contribution in everything we do to achieving a transition to a more sustainable society. And on the other hand, we make sure our customers are in charge of their aims in terms of sustainability (“customer in the driving seat”) and in doing so, we support them with an appropriate range of products and services.

We also offer them a solid framework they can rely on, with partners who help lead the way in a complex and changing world. To achieve this strategy, we have made a number of commitments in recent years. They provide us with clear direction in our ambition for sustainability.

6 commitments for 2025-2030

We are committed to making a difference in the challenges facing society and in promoting

solutions that contribute towards creating a more sustainable society in Belgium

Continuously reducing the footprint of our own operations and purchasing carbon credits for the remainder

Opting for 100% renewable electricity

Supporting Belgian society year after year through Belgian charities

Giving women every opportunity and guaranteeing equal pay

Going for a 100% meaningful investment offer

Giving absolute priority to future-proof infrastructure for Belgian society

A responsible bank-insurance company

Our sustainable solutions

Climate & environment

People & society

Our policies and standards

Or read our most recent sustainability Report in detail

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Our sustainable strategy